Water Damage in the Louisville, KY Area

Many factors come into play to determine the final cost of your mitigation. Upon our initial inspection, if requested, we can estimate the cost of the water mitigation on the available information and measurements taken at that time. The final cost cannot be determined until the dry-out process is fully complete, as sometimes more materials may need to be removed, or we may run into fungal growth.

Water damage insurance claims depend on a few different criteria. Ultimately, that's a question you'll have to clarify with your insurance company. However, we can tell you that the viability of water damage insurance claims depends primarily on what caused the damage (storm, burst pipe, plumbing malfunction, localized flood, sump pump failure, etc.). Some insurance policies will outline scenarios that will NOT be covered without specific riders, like flood insurance or sump pump failure insurance.

Contacting ANR Restoration and your insurance adjuster at the same time is a good idea because we will help ensure that the water extraction and dry out and the rebuild process that should follow. If the full scope of the claim isn't outlined and agreed upon from the start, there may be issues down the line, and property owners may have to pay out of pocket to get the property completely back to normal.

That depends on the types of materials that were affected by water. Drywall, carpet, and hardwood floors will take longer to dry than other materials in the space. We use moisture meters throughout the process and in many different locations to gauge the moisture levels and will continue to adjust our fans and dehumidifiers to achieve an efficient but effective dry time. The bare minimum of "three days to dry" may only produce a surface dry but can still leave behind moisture levels that create an ideal environment for mold to grow.

The short answer is yes if the residence is safe. The safety of our customers and employees is our number one priority. Each case is different depending on the severity of the damage and is evaluated on its own problems. We help you to remain in your residence when feasible. However, if deemed hazardous, we can suggest to your insurance company to provide you with a temporary relocation. The drying equipment can be loud and usually must run for several days continuously during the drying period to achieve our drying goals. This is your personal decision. We do need to access the home each day of the drying process to monitor the equipment until the home is dry. We can set up a lock box if you will not be living in the home during this time.

Most homeowners start trying to remove the water themselves before they realize they'll need to contact their insurance company about a claim so they can call in a water damage restoration company like ANR Restoration. However, standing water around anything with a power cord or outlet or sagging ceilings makes the area unsafe. Also, many insurance claims require documentation of the loss BEFORE any work is done, including removing the water. Always take plenty of photos of the damage you see before taking any action to start cleaning up the mess. A Nicer Reflection Restoration, Inc. will also be able to back up your insurance claim scope with the necessary technical documentation.

If the water damage involves Category 1 water (clean and free of microbes and bacteria), many of your personal belongings can be salvaged. Category 2 water would include other water sources, including rainwater, that, while not containing biohazards or sewage, still pose health risks and the potential for destructive microbial growth and mold. A water damage restoration technician from ANR Restoration will help you sort through the property's contents to determine what can be safely dried, what can be restored by a textile/contents technician, and what can't be saved or salvaged. There are off-site facilities in the area that specialize in restoring water-damaged contents. Your restoration team will document all of the contents leaving the property for restoration or disposal for your records and also for reimbursement from your insurance company.

Identifying the source of the water damage is one of the first steps in both the insurance claim process and before beginning to dry out and repair the damaged areas. After all, if you replace a sagging, wet ceiling caused by a roof leak but don't fix the roof, the next rainstorm will start the cycle all over again. The buckling to your hardwood floor could be caused by a leaking pipe. We will pinpoint your water damage's exact cause and ensure the source is repaired. We make sure your restoration job is done right the first time.